• LinkedIn
  • Facebook
  • Instagram

Designing for a Better Experience – High-Performance Hospitals

High-performance hospitals attain excellence across multiple measures of performance and diverse clinical disciplines. From energy-efficient building systems to improved clinical outcomes, enhanced patient and staff wellbeing, this special breed of hospital delivers value across the board.


At WSP we understand that the need for healthcare providers to secure value from their premises and their buildings’ infrastructure has never been greater. Across the globe, demand for healthcare services is increasing as population’s age, while the cost of these services are rising as treatments advance.

Pheonix Children’s Hospital
Pheonix Children’s Hospital

Adding Value to Every Project

Our aim as a specialist consultant is to add value at every stage of a project from conception to completion, and to contribute to the wellbeing of the building’s end-users. At Dell’s Children’s Medical Center of Central Texas we engineered a building that optimises heat recovery, ventilation and lighting design which resulted in a net cut of projected energy use greater than 40%. The hospital was the first in the world to achieve Platinum LEED for Healthcare accreditation.

Our experts are taking Information Communication Technology (ICT) trends further than ever, creating converged secure networks and infrastructure that function together to drive excellence in workflow and patient care. We are at the forefront of smart hospital design, delivering intelligent building systems that facilitate the delivery of services, and improve communication between healthcare staff, patients and family members.

Dell Children’s Medical Center
Dell Children’s Medical Center

Sustainable Design

Demand for healthcare is increasing yet costs are rising. This challenge, for healthcare providers, means effective resource management is more important than ever. Clients rely on our ability to reduce hospital operational costs by focusing on energy consumption and use of space. We produce sustainable buildings that minimize waste while maximizing efficiency.

From design conception to delivery and future development, our aim is to create buildings that perform across their whole lifecycle. This approach takes into account everything from the design of the building envelope to the use of low embodied carbon building materials requiring minimal travel distance. We consider the threats and opportunities that the future may hold, from evolving technology and changing patient demographics, to extreme weather and disaster scenarios.

Our overall aim is to minimize the carbon footprint of a complex and highly demanding building that never has downtime. By doing so, we deliver to the community key amenities that meet a wider environmental health aim of reducing carbon emissions and pollutants. This contributes not only to an improved end-user experience but to the promotion of wellbeing across the whole community.

Wellbeing of Patients and Staff

Ultimately, the aim of any high-performance hospital is to promote wellbeing. A pleasant, light and airy indoor environment is critical to patient and staff satisfaction. Evidence shows that access to fresh air and greenery aides the healing process. Contact and closeness to loved ones is a key contributor to patients’ overall wellbeing, as well as privacy and reduced noise levels, especially at night.

It is necessary to balance designing an open and welcoming space for the public as well as a controlled environment to reduce the spread of infection. Effective airborne infection control is a vital element to achieving good clinical outcomes.

By harnessing advances in ICT, we are helping to create software systems that provide patients with more control over their hospital stay and care givers better insight and immediacy into patient conditions for improved outcomes.

The welfare and wellbeing of care staff are likewise of paramount concern in a high-performance hospital. A positive environment will help attract and retain the best staff and medical experts, while a hospital design that responds to care givers’ needs delivers a better work environment. Elements like reduced walking distances for nurses and doctors, free up time to spend with patients and administer care.



William Johnston
William Johnston Regional Director