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One in four Londoners don’t like their home, with renters most unhappy

31st March - One in four Londoners (24%) are unhappy with the home they live in according to new results produced by WSP | Parsons Brinckerhoff, the engineering and professional services consultancy


The survey of over 1,000 Londoners produced in the beginning of 2017 with ComRes, found that whilst most Londoners were generally happy with their city, topics including housing, transport and the environment were major concerns.

In particular, where Londoners currently live was a key issue. Whilst three quarters (75%) agree with the statement “I am happy with the home I live in”, 24% disagree, with a further 1% saying they don’t know. There was also a clear difference between owners and renters, with only 15% of homeowners being unhappy compared to 29% in rented council housing and 35% of private renters. There was also a noticeable regional variation, with only 18% of South and Central Londoners unhappy with their home compared with 29% in East and North London.

The cost of living is likely related to this unhappiness, with 82% disagreeing that the city is affordable.

Environmental and health impacts were also noticeable, with only a minority believing London is a clean (42%), green (41%), or healthy (44%) city. In terms of political action, the biggest issue Londoners want the Mayor of London to help with is reducing the cost of housing (60%), followed by improving public transport (36%).

However, the key findings were generally positive. A significant majority of Londoners agreed that London is a thriving (82%), tolerant (78%) city that is a good place to live (80%) or set up a business (76%). Despite its problems, 84% of Londoners like living in London and 80% describe themselves as happy. 

David Symons, environmental director at WSP | Parsons Brinckerhoff, said: “Most Londoners are happy with their city, but far too many homes are not fit for purpose. London is going to get denser, older and hotter in the coming years, so we need to be designing our homes and infrastructure to prepare for this future now. Importantly, this must be done whilst improving our health and the environment, particularly the air that we breathe.

“Electrification of transport and heating in our homes will play a huge role. Our research suggests if London was to go completely “all-electric” it would reduce air pollution by over a third and help fight overheating in homes, something 80% of Londoners already suffer from in summer.”

Notes to editors

For media enquiries please contact Tom Hawkins on 020 7314 4585 / tom.hawkins@wspgroup.com

WSP | Parsons Brinckerhoff is one of the world's leading engineering professional services consulting firms. Our 36,000 people, based in more than 500 offices, across 40 countries provide engineering and multidisciplinary services in a vast array of industry sectors, with a focus on technical excellence and client service.

In the UK, 7,000 people (including Mouchel Consulting) provide consultancy services to all aspects of the built and natural environment working across both the public and private sectors, with local and national governments, local authorities, developers, contractors and co-professionals. The combined business has been involved in many high profile UK projects including the Shard, Crossrail, Queen Elizabeth University Hospital, the Bullring shopping centre in Birmingham, the re-development of London Bridge Station, Manchester Metrolink, M1 Smart Motorway, and the London Olympic & Paralympic Route Network.


Methodology Note 

ComRes interviewed 1,039 adults online between 11th -17th January 2017. Data were weighted to be representative of all British adults by age, gender and region. ComRes is a member of the British Polling Council and abides by its rules. Data tables are available on the ComRes website, comresglobal.com



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