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USA  
 

Business Improvement

Aligning People, Policy and Process

Accountability and competition drivers, in both the private and public sectors, are accelerating the need to deliver more – and deliver it better, faster, safer, and more reliably – while meeting evolving customer expectations.

Managing change and reorganization requires the proper alignment of people, policy, and process to maximize business/organizational performance. Our collaborative approach with clients serves as the foundation to apply best practices, engage effectively with key stakeholders, develop governance and reporting frameworks, as well as rollout change management initiatives.

WSP USA applies our in-depth understanding of infrastructure and real estate assets and operations, best practice technologies and processes, and financial and business know-how to help senior executives and management increase productivity and performance within their organizations.

Areas of Expertise:

  • Strategic and business planning

  • Process review and improvement

  • Benchmarking and best practices studies

  • Institutional structures and governance

  • Organizational performance assessment

  • Business case and value proposition development

  • Capacity building

  • Change management

  • Program management office and framework development

  • Audit and compliance support