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Orlando-Orange County Expressway

WSP USA, in a joint venture known as Florida Toll Services (FTS), have a staff of nearly 350 employees to manage OOCEA’s sophisticated Electronic Toll and Transaction Monitor (ETTM) system to provide toll facility operation and management services to OOCEA.

 

Orlando-Orange County Expressway

The Orlando-Orange County Expressway average 850,000 transactions per day through 14 main line toll plazas and 70 ramp plazas, and included manual lanes, exact change lanes, and express lanes. In 2012, our toll attendant personnel provided service to more than 42 million customers. We also provide toll operations management, banking, violation processing, auditing, accounting, staffing, training, quality assurance/quality control, money counting, and quality control for the toll facility, which consists of about 109 miles of limited-access roadways and represents an investment of more than $1 billion.

The system grew to include the East-West Expressway (SR 408), the Central Florida GreeneWay (SR 417), the Beachline (SR 528), the Daniel Webster Western Beltway (SR 429), and most recently the John Land Apopka Expressway (SR 414). The system features original and revised toll plaza designs, new configurations for new toll plazas, and various additions and modifications throughout the system. Due to the increased popularity of cashless tolling, OOCEA implemented open-road tolling on select lanes, where E-PASS customers continue to travel at the posted highway speed while their tolls are electronically deducted. There are dedicated lanes for open road tolling at 12 plazas so that E-PASS customers do not pass through the regular toll plaza and do not have to slow down to pay their toll.